Onbelai Privacy Policy

We collect basic information when you use our website or reach out for a Runway Check. Usually, this means your name, work email address, and your phone number if you prefer a call. We need these details to answer your questions and understand which financial services fit your startup's current stage. When you browse our pages, we also collect standard technical data like your IP address and which blog posts you read. This helps us see if founders in Aberdeen are finding our guides on SaaS audits or seed funding useful. We never ask for sensitive data like health records or private bank passwords. Our focus is strictly on what we need to build your financial models and prep your data room. If you send an email to partner@onbelai.com, we keep a record of that conversation. This ensures that Duncan or Sarah can pick up right where we left off without asking you the same questions twice. It is a practical way to keep our consulting engagements organized and efficient.

The information we collect is used primarily to provide the consulting services you requested. If you book a discovery call or ask for a fixed-price estimate, we use your contact details to get back to you within our 4-hour response window. We also use your data to send over deliverables like spreadsheets, valuation reports, and investor-ready data rooms. We do not sell your personal information to third-party marketing companies or data brokers. That kind of behavior goes against our "no fluff" policy. We might occasionally use your email to send a follow-up message after a project ends, just to see if your board had any questions about the new financial model. We also use anonymous data from our website to improve the layout and content. For example, if we see that many people are looking for runway analysis, we will write more about that. Every use of your data is aimed at making our financial planning more accurate and our communication more direct for your team.

We take the security of your data seriously because we know how sensitive startup finances can be. Your information is stored on secure, encrypted servers that meet standard UK protection requirements. Most of our daily work happens at our office located at 88 Queens Road in Aberdeen. Access to your personal details is limited to our core team, specifically Duncan Ross and Sarah Jenkins. We do not hand off your data or your financial files to junior interns or offshore processing centers. We keep your information only as long as it is needed for our business relationship. If we haven't heard from you in a few years, we usually remove your contact records to keep our systems clean and efficient. We believe that protecting your privacy is a key part of being a reliable financial partner. While no system is perfectly immune to risks, we use industry-standard measures to prevent unauthorized access. We treat your ledger data with the same level of care that we use for our own company accounts.

You have clear rights regarding the data we hold about you under the UK Data Protection Act. You can ask us for a copy of your personal information at any time to see exactly what we have on file. If you find that any of your details are incorrect, such as an old phone number or a misspelled name, just let us know and we will update it immediately. You also have the right to ask us to delete your information entirely if you no longer wish to work with Onbelai. We handle these requests personally and without unnecessary delays. To make a request, you can simply email partner@onbelai.com or call us at +44 1224 460312. We don't require you to use any complicated legal forms or portals. Our goal is to make managing your privacy as straightforward as reading one of our financial models. By the way, if you have any specific questions about how your data is handled during a funding round, feel free to ask us during our initial discovery call.